Consultancy
ML Consulting helps its clients solve their business issues and assists them in transforming their
bottom line using outstanding IT technology, hence adding value to their operation. Our consulting
services include business analysis, systems integration, project management and turnkey projects.
We offer end-to-end solutions including strategic planning, gap assessment, systems design,
implementation, testing and hand-over.
Our team of experts, our strategic partners and our high value added distribution channels enable
us to meet the requirements of our clients. We take pride in working together with our clients to define
and deliver the optimum solution on time and within budget. Our goal is to be recognized for
recommending our clients the most suitable and innovative cutting edge technology solutions for their
requirements, enabling them to identify new opportunities and to improve their business processes.
Sales
ML Consulting is the regional value added distributor for a number of leading ‘best-of-breed’ technical
solutions for the enterprise environment. Generally these are niche software applications recognized
as industry leaders in their own specific areas offering significant competitive advantages. Our
offerings are known for their strategic importance and their return on investment.
ML Consulting application offerings are available to clients on a direct basis or via our key distribution
channel partners.
Training
ML Consulting provides on- and off-site technical courses for its ‘best-of-breed’ software applications
for its clients as well as for its distribution channels. Courses may be held within the Middle East and
Africa (MEA) or outside the region depending on the requirements.
We consider training as a continuous process. Our program includes training courses on the initial
product, technical installation, operation as well as subsequent product releases and enhancement
updates.
Our training program ensures that our clients and distribution channels possess the necessary skills
to get the best out of our solutions and to maximize the benefits to the business. For most clients and
solutions it is recommended that one or more team members attend(s) a formal technical training.
Training courses are always carried out by (a) fully qualified instructor/s who is/are either provided by
the application vendor or certified by the vendor to carry out such training. Additionally, web-based
training courses and demonstrations are available for some products.
Excellent training is one of our top priorities and a key to the success of ML Consulting and its
distribution channel partners.
Support
One of our core values is to provide our clients and distribution channel partners with the best support
possible. Our employees are available to assist them in person, on the phone or by e-mail regarding
both pre- and post-sales issues. Generally post-sales support is provided according to a service
contract concluded between ML Consulting and its clients.
Our support structure for support contracts concluded by our distribution channel partners is as
follows:
In addition to pre-sales and sales support, we can also provide our clients and distribution channel
partners with implementation support. Depending on the project, this can be provided free of charge or
for a competitive daily fee.
Support and Maintenance include the following service support and benefits:
ML Consulting helps its clients solve their business issues and assists them in transforming their
bottom line using outstanding IT technology, hence adding value to their operation. Our consulting
services include business analysis, systems integration, project management and turnkey projects.
We offer end-to-end solutions including strategic planning, gap assessment, systems design,
implementation, testing and hand-over.
Our team of experts, our strategic partners and our high value added distribution channels enable
us to meet the requirements of our clients. We take pride in working together with our clients to define
and deliver the optimum solution on time and within budget. Our goal is to be recognized for
recommending our clients the most suitable and innovative cutting edge technology solutions for their
requirements, enabling them to identify new opportunities and to improve their business processes.
Sales
ML Consulting is the regional value added distributor for a number of leading ‘best-of-breed’ technical
solutions for the enterprise environment. Generally these are niche software applications recognized
as industry leaders in their own specific areas offering significant competitive advantages. Our
offerings are known for their strategic importance and their return on investment.
ML Consulting application offerings are available to clients on a direct basis or via our key distribution
channel partners.
Training
ML Consulting provides on- and off-site technical courses for its ‘best-of-breed’ software applications
for its clients as well as for its distribution channels. Courses may be held within the Middle East and
Africa (MEA) or outside the region depending on the requirements.
We consider training as a continuous process. Our program includes training courses on the initial
product, technical installation, operation as well as subsequent product releases and enhancement
updates.
Our training program ensures that our clients and distribution channels possess the necessary skills
to get the best out of our solutions and to maximize the benefits to the business. For most clients and
solutions it is recommended that one or more team members attend(s) a formal technical training.
Training courses are always carried out by (a) fully qualified instructor/s who is/are either provided by
the application vendor or certified by the vendor to carry out such training. Additionally, web-based
training courses and demonstrations are available for some products.
Excellent training is one of our top priorities and a key to the success of ML Consulting and its
distribution channel partners.
Support
One of our core values is to provide our clients and distribution channel partners with the best support
possible. Our employees are available to assist them in person, on the phone or by e-mail regarding
both pre- and post-sales issues. Generally post-sales support is provided according to a service
contract concluded between ML Consulting and its clients.
Our support structure for support contracts concluded by our distribution channel partners is as
follows:
- 1st level support provided by the distribution channel partner
- 2nd level support provided by ML Consulting
- 3rd level support provided by the application vendor.
In addition to pre-sales and sales support, we can also provide our clients and distribution channel
partners with implementation support. Depending on the project, this can be provided free of charge or
for a competitive daily fee.
Support and Maintenance include the following service support and benefits:
- Help Desk Service Support
- Web Desk Service Support
- Bug Fixes, Patches, Updates and Upgrades
- New Major Releases.
Services
| Your Efficiency = Our Business |
© 2015 by ML Consulting W.L.L., P.O. Box 21854, Manama, Kingdom of Bahrain. All rights reserved.
_______________________
"People who think that their
business is efficient should
think again."
_______________________
- Karim Saba, Managing
Director ML Consulting -
"People who think that their
business is efficient should
think again."
_______________________
- Karim Saba, Managing
Director ML Consulting -
